Transportation
The prices quoted for all of the tours do not include customer transportation to the tour starting point.
Store Policies
Tour Booking Procedure
- Tours can also be booked with VISA/MC/AMEX directly over the phone or online.
- Please list your phone number if purchasing with Paypal so we can contact you with any changes that may arise with your tour.
- We offer kayak tours from May through September 30th. (We’ll operate into October if weather cooperates.)
- We can usually book any of our tours for you with 48 hours notice (depending on availability).
- Private tours are possible if you pay the equivalent cost of 6 guests or more.
Cancellation Policy
- Cancelling more than 24 before your reservation is completely fine, we will provide a full refund.
- Cancelling within 24 hours of your reservation means you will be financially held to your reservation.
Air Quality
Air quality is described using the US EPA’s Air Quality Index (AQI) – the higher the number, the more polluted and hazardous the air.
AQI 150 and above: You can cancel at any time with a full refund. Alternatively, you can reschedule your reservation for another day within the same season.
AQI 250 and above: At 8:00am the day of, Tahoe City Kayak will make the call to close for the day. We will issue refunds to all customers. At this AQI level, we don’t want customers or employees to be outside for any length of time.
You can check the Air Quality Index at the following: Air Now, IQ Air, Purple Air