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Store Policies

Transportation

  • The prices quoted for all of the tours do not include customer transportation to the tour starting point.

Tour Booking Procedure

  • Tours can also be booked with VISA/MC/AMEX directly over the phone at (530) 581-4336 or on-line. 
  • Please list your phone number if purchasing with Paypal so we can contact you with any changes that may arise with your tour.
  • We can usually book any of our tours for you with 48 hours notice (depending on availability).
  • We offer kayak tours from May through September 30th. (We’ll operate into October if weather cooperates.)
  • Private tours are possible if you pay the equivalent cost of 6 guests or more.

Cancellation Policy

  • Cancelling more than 24 before your reservation is completely fine, we will provide a full refund.
  • Cancelling within 24 hours of your reservation means you will be financially held to your reservation.
  • Please note:  The Sand Harbor State Park is limited on its parking capacity due to Covid-19.  Getting there by the time the gates open at 8AM will help ensure your entry.